Check out what our customers say about us!
Hello Mr. Mosharruf,
It was very nice talking to you. It was highly appreciated as you advised & supported to solve the problem in the apartment #D3 in 2,3 Kathalbagan. Again, thanks a lot for your humble cooperation. We are wishing a healthy, happy & prosperous future for you, your family & also for your company.
We take this opportunity to congratulate you and express our heartfelt gratitude to the entire bti team who have gone out of the way keeping in mind my mother’s ill health and old age complications, allowing us to take possession of our apartments on January 25th, 2021. This once again underscores and demonstrates your customer centricity, which is a hallmark of bti over decades and once again proved through this handover. Individually, we take this opportunity to express our sincere appreciation and gratitude to the honorable bti MD, Mr. Shamsul Amin, Mr Sharifur Rahman, Mr Sohel Anower Khan, Mr Shafiquzzaman Bhuiyan, and Mr. Rezoan. This has been a truly remarkable feat- completing and handing over two of our apartments well ahead of delivery deadline that wouldn’t have been possible without the dedication, outstanding support and client service excellence you all have demonstrated. Thank you!!!
My wife and I were in search of a dream apartment home for quite some time. In the searching journey, we met Mr. Muttakin Hasan of bti. He invited us to ‘Palm Grove’ in Banani. During our visit to the project and the specific flat, Mr. Muttakin & Mr. Arafat described & presented the apartment in a very nice and comprehensive manner. All details of the building were presented to us in clear terms. We would say the detailed presentations motivated us in buying the apartment. It took a very short time to see, watch and finally to book the flat. We would like to thank these two gentlemen alongwith the extended team whom we met at the time of booking in bti HQ, Gulshan on 01 November 2020.
I hope you receive this mail in good health. I am Tanvir Ahamed, an allottee of the 4th Floor of Venetian. From the beginning I have been visiting the project on a regular basis and keeping regular contact with on-site engineers and CSD. I am surprised to see the progress of the project so far. Both senior and junior engineers have been assisting me in every possible way ever since and seems like they know what they are doing. I am really satisfied so far. I hope the project goes on at this pace. Best wishes to bti.
It was a great response from bti as per our expectations. We would like to give thanks to Mr. Tareq Hossain (Executive- CSD), who put a good effort for us to handover the apartment keys as soon as possible. Inshallah, in the future we hope to receive just as much positive feedback from bti.
It is my pleasure to share my experience with your service from the Customer Service Department of bti. I would like to especially thank Mr. Rafiqul Islam, Assistant Manager (Engr) at bti, for his professionalism & real-time support for solutions against problems, and solving common issues concerning the whole building of Silverdale in Sector-3, Uttara, Dhaka. I really enjoyed and appreciated the effort of the CRD team under active supervision of Mr Joyram as well. I do hope to continue to receive this excellent service from bti in future as well.
I personally want to appreciate you for helping in my decision to buy a flat from bti Ispahani Regal, in South khulshi, Chittagong. Without your continuous support, follow-up and communication as well as guidance for a long time, I would not able to take this type of decision. I wish you best of luck and success in your professional as well as personal life.
Thank you for helping us find the perfect home! We have settled in for about a month. I am very grateful to Mr Abdullah Al Noman. He gave his personal time on Friday when I was asked to visit the project. It was almost 8pm. His knowledgeable attitude made me feel positive to buy an apartment from bti. Then I decided to buy Prestige C#1. I am happy to be a bti family member.
Thanks and really grateful to you for your nice cooperation and explanation to buy an apartment from bti. I believe you will do more better in future because you knew or realised the customer demand. Thanks and I will contact you if we need anything from bti in future.
This is to inform you that Mr. Md. Faisal Chowdhury, Executive, Customer Service Department, is very much sincere, cooperative and supportive. I appreciate his sincerity. I thank Mr. Faisal once again for all of his effort especially since he attended me after office time and holiday. I got all types of cooperation and solutions from him within a very short period of time. I believe his positive attitude will make a big difference in his journey in bti.
I am a client of your esteemed project of Glendale, Uttara. I am herewith expressing my utmost satisfaction for your relentless efforts and supervision to hand over the endeavour in time with excellent and expected quality. This will uplift your commitment to conduct a long-term relationship with satisfaction and thanks. This is the sign of your sincere and honest attitude to your clients.
I would like to express few words to Mr. Imad from the Customer Service department. When I thought about investing in a commercial project, I did not have proper information on it. In that time Mr. Imad guided me to choose your Premier Plaza’s shop for securing my investment. His proper suggestion, guidance & time to time communication helped me to find out a place where I can safely invest. I am really thankful to Mr. Imad for his great service. I wish him every success in his career.