Check out what our customers say about us!
We would like to give a big thanks to bti maintenance team and specially to Mr. Rafiq for his cordial and prompt support and cooperation. Mr Rafiq has always been within reach and we got quick responses on any issues along with solutions. So far we have found him very cooperative and empathetic. He has tried his best by providing effective solutions to the issues which in turn helped us to enjoy a happy living at Chayabithi.
Greetings from the landlords of bti Belvoir Castle, Uttara! On behalf of my family, I am writing to you to express our appreciation for the excellent customer service which we have been receiving from you ever since you took the responsibility as our Customer Service Manager on behalf of your esteemed company bti. Very good of you to stay on the line so patiently to help us with walkthroughs together in the development of the project. Your attitude towards your work is on an entirely different level of customer satisfaction.
“As-Salamu-Alaikum. I am grateful to you for handing over our apartment on time. Hope I always get your kind cooperation as a concerned person of the ‘Shopnochura’ project. I appreciate you a lot. I also thank Mr.Tareq Sir(AR) and Mr.Minhaz,CSD for supporting and solving problems very quickly. I appreciate Mr Mehedi from the Sales team, who introduced me to that project. Best wishes for you.”
“Engr. Tareq Hossain Executive, Customer Service Department is a very cooperative & dedicated person. He is a smart person with a lot of potential. His way of talking and strategy to deal with customers is really admirable. He really helped us in every possible aspect to hand over the flat Shopnochura F7. We are highly grateful to him for his effort to make the handover process fast and smooth. We wish him best of luck in his professional career with bti.”
“I am really grateful to bti Shopnochura team. Their dedication to work and commitment towards their clients is really appreciated. I would like to especially thank Mr. Milton for all the support he provided me during my journey into bti Shopnochura.”
“It is my pleasure to experience your great service from the Customer Relations Department of bti. I would like to especially thank Mr. Rafiqul Islam, Asst. Manager from CRD of bti. He provided unparalleled support regarding the urgent maintenance issues concerning the apartment. Mr. Rafiqul and his team responded very professionally on resolving them in no time. Really enjoyed and appreciated the effort of the CRD team! I hope to continue to receive this excellent service from bti in future as well.”
“I would like to thank Mr. Md. Ruhul Amin for his excellent support during my Chayabithi Flat I7 registration. He was very co-operative and from time to time he informed me about the registration status. I am very happy and satisfied with his service. I wish him every success in his life.”
we have been happy with bti’s commitment and dedication from the very beginning of agreement signing with them. We wish bti a very successful journey ahead.
I chose bti solely because of their reputation of not compromising on quality construction. They delivered just as promised; I got a beautiful home in a place where i can rest easy with my family.
The service we received from bti was unmatched in terms of customer service. Even though we were new homeowners, the process seemed so seamless that it felt like we had gone through all of it before.
I had heard so many dreadful accounts of lengthy procedures of home ownership from people. That’s why we were very hesitant at first; but our experience with bti was amazing. They did not let us feel the hassle of the process at all.