It is my pleasure to share my experience with your service from the Customer Service Department of bti. I would like to especially thank Mr. Rafiqul Islam, Assistant Manager (Engr) at bti, for his professionalism & real-time support for solutions against problems, and solving common issues concerning the whole building of Silverdale in Sector-3, Uttara, Dhaka. I really enjoyed and appreciated the effort of the CRD team under active supervision of Mr Joyram as well. I do hope to continue to receive this excellent service from bti in future as well.

I personally want to appreciate you for helping in my decision to buy a flat from bti Ispahani Regal, in South khulshi, Chittagong. Without your continuous support, follow-up and communication as well as guidance for a long time, I would not able to take this type of decision. I wish you best of luck and success in your professional as well as personal life.

Thank you for helping us find the perfect home! We have settled in for about a month. I am very grateful to Mr Abdullah Al Noman. He gave his personal time on Friday when I was asked to visit the project. It was almost 8pm. His knowledgeable attitude made me feel positive to buy an apartment from bti. Then I decided to buy Prestige C#1. I am happy to be a bti family member.

Thanks and really grateful to you for your nice cooperation and explanation to buy an apartment from bti. I believe you will do more better in future because you knew or realised the customer demand. Thanks and I will contact you if we need anything from bti in future.

This is to inform you that Mr. Md. Faisal Chowdhury, Executive, Customer Service Department, is very much sincere, cooperative and supportive. I appreciate his sincerity. I thank Mr. Faisal once again for all of his effort especially since he attended me after office time and holiday. I got all types of cooperation and solutions from him within a very short period of time. I believe his positive attitude will make a big difference in his journey in bti.

I am a client of your esteemed project of Glendale, Uttara. I am herewith expressing my utmost satisfaction for your relentless efforts and supervision to hand over the endeavour in time with excellent and expected quality. This will uplift your commitment to conduct a long-term relationship with satisfaction and thanks. This is the sign of your sincere and honest attitude to your clients.

I would like to express few words to Mr. Imad from the Customer Service department. When I thought about investing in a commercial project, I did not have proper information on it. In that time Mr. Imad guided me to choose your Premier Plaza’s shop for securing my investment. His proper suggestion, guidance & time to time communication helped me to find out a place where I can safely invest. I am really thankful to Mr. Imad for his great service. I wish him every success in his career.

I am Mohammad Zakir Hossain. I am very glad to see your customer service for caring for us in every single point especially Mr. Md. Imam Sorowar, CSD (Customer Service Department) who has been taking care of my queries and has tried to solve my requirements.

I am one of the landowners of your project  “bti BRAVO” in Uttara. I think the presence of this type of employee in your organization will help to maintain your good reputation in the market. Thanking you and your people to provide us with such support and service.

This is Haradhan Debnath, owner of your project The Skymark ,Flat no.C-7. I take the opportunity to thank you and your team specially Mr. Mehedi and Mr. Minhaz of CSD department for their outstanding cooperation and support from booking to handing over the said flat. I hope your real estate business grows exponentially, especially if these kind of people remain there. Their service and their commitment was fine. I’m assuring you that in future , I will refer bti to my friends and office colleagues.

Thank you so much for giving us your full support on the Fairview project. We are very happy to get the apartment with on time handover and your best effort. We pray for your success.

I cannot keep myself from praising Mr. Matin’s great aid and exceptional work regarding RAJUK’s mutation. Few years back, my father passed away. He was one of the owners of an apartment that we bought from your organization.