Dear Mr. Mahmud,

Last month you did amazing work on my flat in bti Chayabithi project. After your work the flat is just like new. Thank you very much for your quick support.

To whom it may concern,

As mentioned above, the purpose of writing this email is to appreciate the hard work of Mr. Mehedi Hasan, Executive, CSD who is very much dedicated to his job. It doesn’t really take much for one to realize the fact that he takes his job with utmost sincerity. It clearly shows in his behavior with clients. He seems to have a very calm and collected personality and it sits very well with me. I don’t think that any other client would think otherwise. I strongly believe that as an employee who has such appreciation for all his clients, he should be appreciated in return.

Dear bti Team,

For the last five years I have been corresponding or working with the bti Team. bti is one of the best developer companies in our country. Thank you to each and every person of the bti Team, especially Mr. Minhaz Uddin (CSD Department), Mr Romel (Interior Department), and Mr. Khurshid Alam (Sales Department). I am wishing you success. I appreciate your good effort and always hope for your good health and happiness.

To Whom It May ConcernPlease accept my sincere greetings. I take this opportunity to express my gratitude and thanks to bti, its owners, management and staff for restarting the construction work of Palacio during the ongoing pandemic. The project is now in the final stages of completion thanks to the construction department led by Mr. Shorifur Rahman, Executive Director, Construction of bti and Mr. Hasib, General Manager, Construction of bti. I would like to convey my sincere thanks to Mr. Ziaur Rahman, Project Engineer, Palacio project for his leadership in these very difficult times. My sincere thanks to Mr. Mustakim, Deputy Project Engineer and Mr. Rabbi, Assistant Project Engineer, Palacio, for their sincere efforts at the project site. I would like to add here that I am very happy with the quality of work so far carried out at the project.I wish everyone a very safe future and good health. Thank you.

Dear Sir,

I want to sincerely thank & express my good wishes to Mr. Arshi Haider, respected Founding Chairman of bti Ltd, for his excellent piece of editorial in the Daily Star dated 02 Dec 2020. The write-up was on the burning issue of current time with regard to new building rules. The editorial immaculately explains all the aspects of existing DAP & drawback of proposed amendments. I believe all the stakeholders of building construction in Dhaka would immensely benefit from this resource. We expect more of such editorials from the WIZARD of building fine apartment projects in Bangladesh.

Hello Mr. Mosharruf,

It was very nice talking to you. It was highly appreciated as you advised & supported to solve the problem in the apartment #D3 in 2,3 Kathalbagan. Again, thanks a lot for your humble cooperation. We are wishing a healthy, happy & prosperous future for you, your family & also for your company.

Dear All,

We take this opportunity to congratulate you and express our heartfelt gratitude to the entire bti team who have gone out of the way keeping in mind my mother’s ill health and old age complications, allowing us to take possession of our apartments on January 25th, 2021. This once again underscores and demonstrates your customer centricity, which is a hallmark of bti over decades and once again proved through this handover. Individually, we take this opportunity to express our sincere appreciation and gratitude to the honorable bti MD, Mr. Shamsul Amin, Mr Sharifur Rahman, Mr Sohel Anower Khan, Mr Shafiquzzaman Bhuiyan, and Mr. Rezoan. This has been a truly remarkable feat- completing and handing over two of our apartments well ahead of delivery deadline that wouldn’t have been possible without the dedication, outstanding support and client service excellence you all have demonstrated. Thank you!!!

My wife and I were in search of a dream apartment home for quite some time. In the searching journey, we met Mr. Muttakin Hasan of bti. He invited us to ‘Palm Grove’ in Banani. During our visit to the project and the specific flat, Mr. Muttakin & Mr. Arafat described & presented the apartment in a very nice and comprehensive manner. All details of the building were presented to us in clear terms. We would say the detailed presentations motivated us in buying the apartment. It took a very short time to see, watch and finally to book the flat. We would like to thank these two gentlemen alongwith the extended team whom we met at the time of booking in bti HQ, Gulshan on 01 November 2020.

Dear bti,

I hope you receive this mail in good health. I am Tanvir Ahamed, an allottee of the 4th Floor of Venetian. From the beginning I have been visiting the project on a regular basis and keeping regular contact with on-site engineers and CSD. I am surprised to see the progress of the project so far. Both senior and junior engineers have been assisting me in every possible way ever since and seems like they know what they are doing. I am really satisfied so far. I hope the project goes on at this pace. Best wishes to bti.

It was a great response from bti as per our expectations. We would like to give thanks to Mr. Tareq Hossain (Executive- CSD), who put a good effort for us to handover the apartment keys as soon as possible. Inshallah, in the future we hope to receive just as much positive feedback from bti.

It is my pleasure to share my experience with your service from the Customer Service Department of bti. I would like to especially thank Mr. Rafiqul Islam, Assistant Manager (Engr) at bti, for his professionalism & real-time support for solutions against problems, and solving common issues concerning the whole building of Silverdale in Sector-3, Uttara, Dhaka. I really enjoyed and appreciated the effort of the CRD team under active supervision of Mr Joyram as well. I do hope to continue to receive this excellent service from bti in future as well.

I personally want to appreciate you for helping in my decision to buy a flat from bti Ispahani Regal, in South khulshi, Chittagong. Without your continuous support, follow-up and communication as well as guidance for a long time, I would not able to take this type of decision. I wish you best of luck and success in your professional as well as personal life.